Please arrive in a wash and go. Your hair must be completely down and dry. Avoid using any heavy creams, oils or butters. (I suggest using leave in, gel or foam, or any combination of the three). Please refrain from using hair ties, clips, headbands or hats. Due to the flow of the service, failure to come in properly may result in a rescheduled appointment and $50 fee.

We understand that plans can change. The booking system sends out a link when you book your appointment; when you click this link it shows your appointment details and allows you to reschedule or cancel up to 24hours before your scheduled appointment. Please do so within the time frame to avoid a 30% cancellation fee.

We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

• 24+ hours’ notice: No cancellation fee.

• Less than 24 hours’ notice: A 30% cancellation fee will be charged based on the total of your scheduled service(s).

• No-shows: A 100% cancellation fee will be charged based on the total of your scheduled service(s) if we do not receive notice before your scheduled appointment time.

We accept various forms of payment, including cash, credit cards (Visa, MasterCard, American Express, Discover), contactless payment methods like Apple Pay and Google Pay, and buy now pay later.

Yes we Have buy now pay later options.

Affirm, Afterpay, Klarna

We use high-quality, salon brand lines including Innersense Organic Beauty, OWAY organic way, AG naturals, and Amika. Our stylists can recommend the best products for your specific hair type and overall needs.

Yes, we offer consultations to discuss your hair goals and assess your hair’s condition. We strongly encourage booking a consultation or starting an email consultation (info@thekurlbar.co)

if you are unsure what to book. If you decide to email, please tell us what you are looking for, and include pictures of your hair currently and your inspiration pictures.

This helps us ensure seamless booking a beautiful results !

Yes, we offer color services. Our stylists are skilled in techniques that maintain the integrity of your hair while achieving beautiful color results. Before booking please email (info@thekurlbar.co) with picture of your hair currently and inspiration pictures.

Yes, we offer treatments and advice for various scalp issues, including dryness, flakiness, and sensitivity. Our stylists can recommend products and routines to improve scalp health.

Yes, we require a deposit for certain services and appointments to secure your booking. The deposit will be applied toward your final bill.

Gratuity is not included in the service price but is greatly appreciated. We do not accept tip on the card, you will see that we select None during your checkout. You can tip your stylist in cash, Venmo or cash app.

We do not offer refunds for services rendered. However, if you are not satisfied with your service, please let us know, and we will work with you to address your concerns and make it right.

Yes, you can split your payment between different methods, such as using a combination of cash and a credit card.

Yes, we offer gift cards that can be purchased in the salon or online. Gift cards can be used toward any service or product purchase.